Benchmarking: Insurance/Health Contact Center

Insurance/Health Contact Center Benchmarking Association

Insurance/Health Contact Center Benchmarking Association (IHCCBA™) is an association of contact center professionals from the insurance/health industry committed to comparing operating performance and identifying the best business practices for their contact center.

Insurance/Health Contact Center Benchmarking Association (IHCCBA™) is an association of contact center professionals from the insurance/health industry committed to comparing operating performance and identifying the best business practices in their contact center.

Courses Available From The Benchmarking Network:

  • Distribution, Logistics & Warehousing Benchmarking
  • Healthcare Benchmarking
  • Benchmarking Strategies on Accounting and Finance (AICPA live course)
  • Benchmarking (American Management Association
  • Customer Satisfaction Measurement (American Management Association)

For more on available courses, please fill out the form below.

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